Metrics…every company has them. Not all metrics are created equal, and quite frankly, some metrics can derail a Lean transformation.
I was with the CEO and CFO of a rather large industrial manufacturing company, and I learned that they measured their plant management on Machine Efficiency. When asked why, the CFO responded: “we paid a lot of money for these machines, and we want to make sure we fully utilize them”. [Read more…] about Are Your Metrics Holding You Back?