Healthcare
Care without compromise
In an era of spiraling costs, savvy consumers are impelling significant, fundamental changes in how healthcare is delivered. Quality, mistake-free, efficient, affordable care is the expectation. But how does an organization achieve the realization when the gap between patient needs and financial resources keeps expanding? We firmly believe a Lean healthcare organization is the path to a revolutionary patient experience, because we have helped clients reach beyond established procedure and make a difference. By advancing breakthroughs in productivity, cash flow and capacity, we are leading the way for those who want to be at the vanguard of improved patient care.
Our place in the world of healthcare
We align Lean with your purpose. It’s a crucial distinction. When Lean is employed the way it should be – strategically and organization-wide – it enables multi-departmental teams to look across service lines and focus on what happens to the patient, from admission to discharge. Through this modern view, team members are able to think differently about how they work and to identify the interactions and activities that add value, and the ones that do not. They are able to optimize processes, improve efficiencies and reduce patient and staff stress. Even simple changes can produce amazing results. Imagine reducing the number of steps in routine processing procedures, and giving back valuable bedside time to the care giver. Or, reducing the number of outstanding receivables, and freeing significant revenue for updated technology, advanced quality of care, centers of excellence, improved patient outcomes. It’s true, not all changes are accomplished quickly or easily. But the results are long-term. By applying Lean broadly, you improve effectiveness across the system and develop integrated solutions that answer not only the operational, but the strategic and organizational challenges, as well. You design your system for sustained growth and the continuous delivery of high-quality care.
Representative results in healthcare
The following table provides representative results from Lean client collaborations.
| Metric | Improvement |
|---|---|
| Wait Time in Emergency | reduced by 70% |
| Wait Time in Orthopedics | reduced by 83% |
| MRI/CT Capacity | increased by 40% |
| Operating Room Inventory | reduced by $400,000 |
| Operating Room Turnaround Time | reduced by 53% |
| Backlog in Sterilization | reduced by 97% |
| Capacity in Dialysis | increased by 20% |
| Coding Throughput Time | reduced by 71% |
| Laboratory Turnaround Time | reduced by 60% |
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