Lean Knowledge Suite
For pricing and terms, please contact info@leanhorizons.com or telephone +1.860.537.6786 to speak with one of our specialists.
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strategic deployment

Lean Problem Solving transitions your organization into a learning organization, the absolute obstacle for your competition.

A system of people, technology and processes that work together and create high value for the customer gives an organization the capabilities success demands: adaptation, innovation and flexibility. The linchpin in this system is Lean Problem Solving. It equips your people with a better approach, a scientific approach, to thinking through problems and solutions and changes the complexion of your organization from reactive to learning. It informs a culture that harnesses the creativity, knowledge and skill of team members who do the work to solve problems that affect the work. The company focuses on the real problems and resolves them, at the point of origin, with a countermeasure process that links improvement to root-cause analysis. Lean Problem Solving pairs learning with standardization and drives continuous improvement.

The driving force

Lean Problem Solving provides learning development for the entire organization and can be engaged by individuals as well as problem-solving teams

The benefits

The power and reach of Lean Problem Solving knows no bounds. From strategic deployment to process transformation and human resource development, Lean Problem Solving builds in quality and reduces waste. Simple to understand and easily learned and practiced, Lean Problem Solving provides your company a disciplined, standardized, fail-safe method to solving problems, across the enterprise. It complements Six Sigma and provides the link to Lean transformation. By engaging the tools and techniques of Lean Problem Solving, your company releases the old way of doing business and empowers your people to:

• Perceive the occurrence of a problem from a variation between the current situation and the recognized standard
• Understand and prioritize the problem to bound creative thinking and innovation
• Set targets for improvement so the problem solving is purposeful and measurable
• Identify the root cause and communicate it effectively
• Generate and implement a countermeasure based on fact, not theory
• Evaluate the results
• Revise the standardized approach, if the countermeasure is effective
• Approach problem solving as a team who critically evaluates and analyzes what is going on and assumes responsibility

The Lean Horizons approach

Through instruction and hands-on experience, associates gain a working knowledge of Lean problem solving while they work on an actual business problem, not a simulation. The Lean Horizons Lean Problem Solving suite includes:

Introduction to Lean (1-day, 1/2-day, 2-hour programs): Problem-solving teams who have not had a formal introduction to Lean benefit from this overview course of Lean concepts, tools and methods.

Lean Problem Solving: Work teams are introduced to basic Lean problem-solving tools and methods. Associates learn which tools are best suited for the particular problems they are trying to solve. This module may be incorporated into Lean kaizen events or may be used stand-alone.

CEDAC: Cause and Effect Diagrams with the Addition of Cards is a Deming prize-winning problem-solving methodology that is particularly applicable to solving complex business problems with cross-functional teams. Participants will learn about the tools and process in detail.

CEDAC Project: Associates engage in a structured, cross-functional team-based project to solve a real business problem using the CEDAC method. The project scope includes CEDAC training for the team members and consists of a CEDAC Planning Workshop, the CEDAC Event, and CEDAC Follow-on Workshops.

Process Mapping: Associates learn through instruction, examples and exercises how to properly document business and technical processes in a way that supports both Lean problem-solving and continuous improvement.

For pricing and terms, please contact info@leanhorizons.com or telephone +1.860.537.6786 to speak with one of our specialists.

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